1. Introduction

Welcome to Mirove Threads LLC. These Terms & Conditions govern your access to and use of our website, including browsing products, placing orders, and using our related services.

By accessing our website or purchasing products from us, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please discontinue using our website.

In these Terms & Conditions, “we,” “our,” and “us” refer to Mirove Threads LLC, and “you” and “your” refer to the website visitor or customer.

2. Products and Descriptions

Mirove Threads LLC offers women’s lingerie, bras, panties, and related apparel. We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other details are accurate and helpful.

However, actual product colors and appearances may vary slightly depending on device displays, lighting, and other technical factors. Please review the available product descriptions, size information, and care instructions before placing an order.

If you have questions about a product, please contact us before completing your purchase.

3. Orders and Acceptance

When you place an order through our website, you agree to provide accurate, complete, and current billing, shipping, and contact information.

After submitting an order, you may receive an order confirmation by email. An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We reserve the right to review, refuse, or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment authorization issues, inaccurate pricing, product unavailability, or incorrect order information. If payment has already been collected for an order that we cancel, we will arrange an appropriate refund to the original payment method, subject to applicable law.

4. Pricing and Product Availability

All prices displayed on our website are in U.S. dollars unless otherwise stated. Product prices, availability, and descriptions may change without prior notice, but changes will not affect an order that we have already accepted except as permitted by applicable law.

Applicable taxes and shipping charges, if any, will be displayed during checkout before you complete your purchase.

If a pricing or listing error occurs, we reserve the right to correct the error and take appropriate action regarding affected orders, subject to applicable law. If an order is canceled after payment has been collected, any amount owed will be refunded appropriately.

5. Billing Terms and One-Time Purchases

All products sold through this website are offered on a one-time purchase basis.

By placing an order, you agree to the following billing terms:

  • One-Time Transaction: Each purchase is a single transaction for the products included in that order.
  • No Subscription Services: We do not require customers to enroll in a subscription or recurring purchasing program to buy our products.
  • No Automatic Renewals: Orders do not automatically renew, and no recurring product charges or automatic membership fees are imposed under these Terms & Conditions.
  • Payment Authorization: By submitting an order, you authorize us and our payment service providers to charge your selected payment method for the total amount displayed at checkout.
  • Order Total: The amount charged includes the applicable product prices and any disclosed shipping charges and taxes.
  • Payment Processing: Payment must be successfully authorized or completed before an order can be processed for fulfillment.
  • Payment Security: Payments may be processed by third-party payment service providers in accordance with their applicable terms and security procedures.

You are responsible for ensuring that your payment information is accurate and that you are authorized to use the selected payment method.

We will not charge you for future purchases automatically. Any subsequent purchase requires a separate order submitted by you.

6. Shipping and Delivery

We currently offer shipping to eligible addresses within the United States.

Orders are generally processed within 1–3 business days. Estimated delivery typically takes 3–7 business days after shipment, depending on the destination, carrier operations, weather, and other circumstances.

These timeframes are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delivery problems caused by incorrect or incomplete addresses supplied at checkout, subject to applicable law.

If your order is delayed, arrives damaged, or appears to be missing, please contact us so that we can review the situation and assist you.

7. Returns, Refunds, and Exchanges

We want you to be satisfied with your purchase. Eligible products may be returned within 30 days of delivery, subject to our applicable return conditions and refund policy.

To qualify for a return, products must generally be unused, unworn, unwashed, and in their original condition, with original tags and packaging where applicable. For hygiene and safety reasons, certain intimate apparel items may be ineligible for return or exchange if they have been worn, washed, or otherwise cannot be resold, subject to applicable law.

To request a return or exchange, contact us at hello@mirovethreads.shop with your order number, the item involved, and the reason for your request. Please wait for return instructions before sending products back.

Approved refunds will generally be issued to the original payment method within 3–5 business days after the returned products have been received and the return has been approved. The time required for the funds to appear in your account may vary depending on your payment provider or financial institution.

Return shipping costs and other conditions will be handled in accordance with our published Refund Policy and applicable law.

For complete details, please review the Refund Policy available on our website.

8. Cancellations and Order Changes

If you need to cancel or modify an order, please contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate requests before an order enters processing or shipment. However, we cannot guarantee that cancellation or modification will be possible once fulfillment has begun or the order has shipped.

If an order cannot be canceled before shipment, you may contact us to review the available return options under our Refund Policy.

9. Promotions and Discounts

Any promotions, discounts, or special offers made available on our website may be subject to separate terms, eligibility requirements, and expiration dates.

Unless expressly stated otherwise, promotional offers cannot be combined and have no cash value. We reserve the right to correct promotional errors and discontinue offers as permitted by applicable law.

10. Website Use and Intellectual Property

All website content, including text, product photographs, graphics, logos, page layouts, and other materials, is owned by or licensed to Mirove Threads LLC and is protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial purposes related to browsing and purchasing products. You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission, except as permitted by law.

You agree not to use our website for unlawful purposes, attempt to interfere with its operation or security, submit fraudulent orders, or engage in activities that could harm our business or other users.

11. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, website hosting, and other operational functions.

Your use of third-party services may be subject to the terms and privacy policies of those providers. We are not responsible for third-party websites or services beyond the responsibilities imposed on us by applicable law.

12. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis. We make reasonable efforts to maintain accurate product information and reliable website functionality, but we do not guarantee uninterrupted access or that every website feature will always be error-free.

Nothing in these Terms & Conditions excludes or limits any warranty or consumer right that cannot lawfully be excluded or limited.

13. Limitation of Liability

To the extent permitted by applicable law, Mirove Threads LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or the purchase or use of our products, where such exclusions are legally permitted.

Nothing in these Terms & Conditions limits liability that cannot be limited under applicable law, including liability arising from fraud, willful misconduct, or other circumstances for which limitation is prohibited.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review the Privacy Policy on our website to understand our data handling practices and the privacy rights available to you.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business operations, website features, products, or applicable legal requirements.

Updated terms will be posted on this page with a revised effective date. Changes will apply prospectively unless otherwise required or permitted by law. Orders already accepted will generally remain subject to the terms applicable at the time of acceptance, except where a change is required by law or otherwise lawfully applies.

16. Governing Law

These Terms & Conditions will be interpreted in accordance with applicable laws of the United States and, where relevant, the laws of the state applicable to the transaction, without excluding any mandatory consumer protections that apply to you.

Any dispute will be handled by a court or other competent authority with appropriate jurisdiction, subject to applicable law.