1. Shipping Destination

Mirove Threads LLC currently ships orders to addresses within the United States only.

All orders must be placed with a valid U.S. shipping address. The shipping country at checkout is fixed to the United States, and international shipping is not available at this time.

Please ensure that your shipping address, including your street address, city, state, and ZIP code, is accurate and complete before submitting your order.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Order processing includes payment verification, order review, product preparation, and shipment arrangements. Business days exclude weekends and U.S. public holidays.

Processing times may vary during holidays or periods of high order volume. Orders may require additional processing time if the shipping information is incomplete or payment verification is necessary.

Once your order has been dispatched, shipping information will be provided when available.

3. Estimated Shipping and Delivery Time

For deliveries within the United States, the estimated shipping and delivery time is generally 3–7 business days after dispatch.

The overall estimated timeframe, including order processing, is approximately 4–10 business days.

Delivery estimates are provided for reference and are not guaranteed arrival dates. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, and other circumstances beyond our control.

4. Shipping Carriers

Mirove Threads LLC may use established shipping carriers to deliver orders within the United States, including:

  • USPS (United States Postal Service): Domestic parcel delivery and tracking services.
  • UPS (United Parcel Service): Package transportation and delivery services.
  • FedEx: Domestic shipping, parcel delivery, and shipment tracking services.

The carrier selected for an order may depend on the delivery destination, package characteristics, service availability, and fulfillment arrangements.

Carrier availability may vary by location. Tracking information will be provided when available so customers can follow their shipments.

5. Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Please review the order summary carefully to confirm the product prices, shipping charges, applicable taxes, and final amount payable before submitting your order.

6. Order Tracking

When tracking is available, shipment details will be provided through the shipping confirmation or other order-related communication.

Customers can use the tracking number on the relevant carrier’s website to check shipment progress and delivery updates.

Tracking information may take some time to become active after the carrier receives the package.

7. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at hello@mirovethreads.shop. We will make reasonable efforts to assist with address corrections before dispatch, but changes cannot be guaranteed once an order has shipped.

Additional delivery time or charges may apply if a shipment is delayed or redirected because of incorrect or incomplete address information, subject to applicable law.

8. Delayed, Lost, or Damaged Shipments

Although we work to ensure that orders are shipped and delivered smoothly, delays may occasionally occur because of severe weather, carrier disruptions, incorrect addresses, or other circumstances outside our reasonable control.

If your order has not arrived within the estimated delivery timeframe, or if your package arrives damaged, please contact our customer service team. Include your order number and any relevant tracking details or photographs so we can review the issue and assist you.

We will work with the relevant shipping carrier when necessary to help investigate delivery problems.

9. Undeliverable Packages

Packages may be returned to us if the address is incorrect, delivery cannot be completed, or the package is refused or unclaimed.

If a package is returned, please contact us to discuss the available options. Any applicable reshipping arrangements or additional charges will be communicated before further action is taken, subject to applicable law.